Peppa Pig children’s croc slippers 22/33

Shipping and returns

PANTOFENSVIATBG.COM online children's shoe store orders are fulfilled within 24 to 96 hours after receiving a phone call from our associate for confirmation from us before the order is shipped.

If your order cannot be fulfilled due to out of stock or other reasons, you will be notified promptly. If the phone you left is not active, the order is cancelled. Orders placed on the same day by one user will be shipped as one shipment.

We give exact dimensions of the insoles, measured end to end with a tape measure.

PANTOFENSVIATBG.COM delivers orders to its customers with courier companies "Econt Express" and "Speedy" for the whole country and with its own transport for the region of the city of Burgas.

The courier provides written or oral information about the date and time of delivery of the shipment.

For orders below BGN 69.99, delivery for the whole of Bulgaria to the Econt office with prices starting from BGN 5.80 to BGN 6.90 depending on the kilograms and the cash on delivery fee.

Dear customers, free sms-notifications at the courier company EKONT have stopped. If you wish to receive one, please request it when ordering so that we can add it when preparing your shipment. The value of sms is paid additionally.

For orders below BGN 69.99, delivery for the whole of Bulgaria to a Speedy office, we use the Standard 24-hour service with delivery between Speedy offices with prices starting from BGN 4.60, depending on the kilograms and the cash on delivery fee.

For orders below BGN 69.99, delivery throughout Bulgaria to the customer's address with "Econt Express" and "Speedy" with prices starting from BGN 5.90 according to the kilograms and the cash on delivery fee.

For orders over BGN 69.99, delivery is FREE until REQUEST - to an office of a courier company "ECONT" or "Speedy" or to an address with "ECONT Express" or "Speedy" for populated areas where there is no courier office.

If the customer wishes for the delivery to be delivered to the address for settlements with an office of the courier company EKONT or SPIDI, an additional fee of BGN 3 will be charged.

For the city of Burgas, delivery is BGN 3.00 to the customer's address with own transport.

For the neighborhoods of Sarafovo, Cherno More, Rudnik, Vetren, Banevo, Lozovo, Dolno Ezerovo, Gorno Ezerovo and Kraymorie, delivery is BGN 4.00 to the customer's address with own transport.

Delivery is made from 09:00 to 17:30 and on Saturdays from 09:00 to 13:00. Deliveries are NOT made on Sundays and public holidays.

Note: when ordering on demand, please write as additional information the nearest and convenient office of "Econt" or "Speedy".

Please contact us before you decide to return the purchased product.

IF YOU HAVE PAID FOR YOUR ORDER:

Within 14 days, you have the right to return or exchange what you ordered, but only if it is in the condition in which you received it from us. The product has not been worn outside, only tried on at home and the original packaging and labels have not been removed. If these conditions are met, as soon as we receive it back from you, we will exchange it for a pre-selected model of yours or refund the full price you paid for it.

When refunding the amount of a returned product that was delivered free of charge, the shipping price paid at the time of shipment will be deducted.

In case of return and exchange of goods, the customer must pay a double courier fee / for the transport in both directions.

When returning a purchased product, the money for it is refunded to a bank account specified by the customer within three days from the date of return and.

When returning the goods, cash on delivery shipments are not accepted.